Delcom Telesystems integrates communication channels including telephony, instant messaging, email, and video across multiple networks. Our open and standardized Unified Communications (UC) software and hardware are renowned for their security, reliability, and comprehensive features, making them a preferred choice in the industry.

OUR PROCESS

How We Work

Strategic Contact Centre Solutions

Enhance customer retention and profitability through effective customer communication.

• Intelligent routing

• Self-service contact applications

• Effective customer transactions

• Intelligent customer insights

• Accurate analytics and reporting system

SME Communications

At Delcom Telesystems, we are committed to providing comprehensive solutions to enhance the communication processes of small and medium enterprises. Our offerings seamlessly integrate various technologies, including telephony, messaging, networking, conferencing, and customer management, tailored to meet the specific needs of SME organizations.

Data Networking

Delcom Telesystems is dedicated to delivering innovative technology and energy-efficient hardware to improve business operations. We focus on developing simpler, more effective networks to enhance overall efficiency and effectiveness.

Enterprise-Level Video Conferencing Solutions

Enhance customer support services, resolve queries, and streamline processes with Delcom’s enterprise-level video conferencing solutions.

• Seamless interaction across multiple devices and platforms.

• Combined features include chat , content sharing, video sharing, recording etc.

• Multipoint video conferencing is possible.

• Video endpoints integrated with cloud solutions and all-inclusive mobile apps.

Video Conferencing Systems and Equipment

Delcom’s state-of-the-art HD video conferencing systems and equipment facilitate seamless interaction for global enterprises across various platforms and devices. Designed to enhance customer support, resolve queries, and streamline processes, our solutions benefit both customers and employees.

Our systems integrate a range of features such as chat, content and video sharing, and recording. They are intuitive and tailored to meet your specific needs.

Our video conferencing services extend the reach of every user, both inside and outside the enterprise, offering enhanced options for productive video collaboration and a superior multi-point conferencing experience. With our advanced video endpoints in your conference rooms, combined with our cloud solutions and comprehensive mobile apps, everyone in your organization can experience meetings as if they are present in the room—from any location or device.